Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and fix slow garage door movement the same day you call. Slow movement is typically caused by worn rollers, lack of lubrication, or spring tension issues – all of which our technicians carry parts for. For emergency situations, we offer immediate dispatch with average response times under 60 minutes. Call us at 1-978-440-2870 and we'll have your door moving smoothly again in no time.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can be caused by several factors: worn or damaged rollers creating friction, lack of proper lubrication on tracks and hinges, weakening torsion or extension springs losing tension, bent or misaligned tracks, opener motor issues, or cold weather affecting lubricants. Our technicians perform a complete diagnostic to identify the exact cause and recommend the most cost-effective solution. Regular maintenance can prevent most slow movement issues.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes! We understand that a new steel garage door is a significant investment in your home. We offer flexible financing options to qualified customers, including 0% interest for 12 months on approved credit. The average steel door installation pays for itself in energy savings and increased home value.

Question 4

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: complete safety inspection, lubrication of rollers, hinges, and tracks, spring tension adjustment, hardware tightening, balance testing, photo-eye sensor alignment, opener inspection, weather seal inspection, and a written condition report.

Question 5

Do you service all garage door brands?

Accepted Answer

Absolutely! Our technicians are trained to service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and more. We also service all opener brands including LiftMaster, Chamberlain, Genie, and Craftsman.

Question 6

What areas do you serve?

Accepted Answer

We proudly serve New Hampshire and Massachusetts communities including Nashua, Manchester, Keene, Fitchburg, Leominster, Milford, Amherst, Peterborough, Jaffrey, Gardner, and many surrounding areas.

Question 7

Is emergency service really available 24/7?

Accepted Answer

Yes, we provide true 24/7/365 emergency garage door service with no overtime charges. Our on-call technicians are ready to respond day or night, weekends, and holidays. Just call our main number and you'll reach a real person who can dispatch help immediately.

Question 8

What warranty do you offer?

Accepted Answer

We stand behind our work with a comprehensive 1-year warranty on all labor. Parts warranties vary by manufacturer but typically range from 1-10 years. For new door installations, you'll receive the full manufacturer's warranty plus our installation guarantee.

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